Updated 7/1/2020 2:00 PM

Los Angeles County  is currently working through the Roadmap to Recovery from COVID-19. For information related to the reopening process as well as resources, links, and up to date lists of what is allowed to be open, please visit our dedicated reopening web page here:  Business Reopening Information

Governor Newsom announced on July 1, 2020, that all restaurants, wineries, movie theaters, zoos & museums, entertainment centers,  and cardrooms must close indoor operations effective immediately. City staff is monitoring the situation and will be providing updates as we recieve them from the County and the State.

Emergency Services

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The City of Agoura Hills' Emergency Services serves to keep citizens informed and prepared for any emergency, coordinates resources during an emergency, and provides relief after an emergency. The goal of Emergency Operations Center personnel is to save lives and protect property by developing programs and emergency operational capabilities in the event of a natural or man-made disaster. Planning for and responding to disasters and emergencies requires many different actions, such as evacuations, shelter set-ups for earthquakes, or preparations for power outages. All these activities are coordinated and directed by the Emergency Operations Center.

The Emergency Operations Center can help you prepare by providing free brochures and information on emergency and disaster preparedness situations ranging from earthquakes, to storms, to wildfires. Information is available regarding fire drills, evacuation procedures, shelter living, and property mitigation.

The City has published a Community Emergency Preparedness Handbook.  You are encouraged to read this handbook and utilize the planning tools for you and your loved ones so that you are prepared following an emergency.  Extra copies as available can be obtained by contacting the Agoura Hills CERT Disaster Response Team hotline at (818) 597-7302 or You may also download a free copy by clicking here Emergency Preparedness Handbook


Since its inception in 2004, National Preparedness Month is observed each September in the United States. Sponsored by the Federal Emergency Management Agency (FEMA) within the Department of Homeland Security, Preparedness Month encourages Americans to take simple steps to prepare for emergencies in their homes, businesses, schools, and communities.  Presidential proclamations as well as local proclamations are done to encourage all people to take the necesary steps to prepare for those natural or man-made disasters.  Are you prepared?  What can you do?

If you are prepared, great!  See if you can encourage other family members, friends or neighbors to take the steps to be prepared.  If you are not fully prepared, then use this September to start your journey.  One the of first things is:

1) Prepare a personal Emergency Disaster Supplies Kit

2) Create an Emergency Plan for your home or business

3) Consider taking a CERT training class

4) Consider become active in the City Disaster Response Team (DRT)

Use the infomation below to assist you and thank you for taking the steps to being prepared!

CERT Program Information  or go to
Disaster Response Team Information
Attention pet owners.  Find out what you need to know about disaster preparedness for your pets at

The Emergency Operations Center has prepared a checklist for you to use as a first step in identifying the information that you will need to prepare for a potential disaster.

  • Discuss these items with your family, and then prepare emergency plans for each situation.
  • Post the plan where everyone will see it. For instance a refrigerator or bulletin board.
  • Discuss the dangers of fire, severe weather, earthquakes, and other emergencies.
  • Find out how you would be warned of an emergency when it occurs.
  • Plan escape routes from your home and set up meeting places outside your home.
  • Protect your home and property against damaging weather conditions.
  • Show responsible family members how to turn off the main water, gas, and electrical switches.
  • Post emergency telephone numbers near telephones. Choose one out-of-state and one local contact for family members to call if separated during a disaster.
  • Assemble a disaster supplies kit.
  • Take a basic first aid and CPR class.
  • Make arrangements for your pets.
  • Talk with employers and school officials about their emergency response plans.
  • Find out about any special assistance that may be available in your community.
  • Create a network of neighbors, relatives, and friends to aid you in an emergency.
  • If you live in an apartment building, ask the management to mark accessible exits clearly, and to make arrangements to help you evacuate the building.

If you have access to a fax machine, a complete Disaster Planning Checklist is available through the fax-back feature associated with this menu item.

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In a community disaster, you may need to be able to survive on your own for three days or more. This means having your own water, food, and emergency supplies. The following information will help you assemble disaster supply kits for each member of your family. Use backpacks or duffel bags to keep the supplies together. Your disaster supply kits should include at least the following 12 items:

  • A two-week supply of water (one gallon per person per day) and water purifying tablets.
  • A two-week supply of nonperishable packaged or canned food.
  • A non-electric can opener.
  • Non-breakable eating and drinking utensils.
  • One complete change of seasonal clothing and shoes for each person.
  • Towels, blankets, pillows, and sleeping bags.
  • A well stocked first aid kit with plenty of bandages and disinfectants.
  • A battery-powered radio and flashlight with plenty of extra batteries.
  • An ABC-type fire extinguisher.
  • Cash, credit cards, and valuable personal documents.
  • Special items for infants, elderly or disabled family members, and pets.
  • An alternate cooking source such as camping stove or barbecue. However, use caution...ensure that there are no gas leaks before using any kind of fire as a cooking source and do not use charcoal indoors.

It is also a good idea to have an emergency car kit prepared in case disaster strikes while you are in your vehicle.

The City of Agoura Hills's offers free brochures that have more comprehensive information regarding disaster supply kits for your home and vehicle. The office is located at City Hall.

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An earthquake is a sudden shaking of the earth caused by the breaking and shifting of rock beneath the earth's surface. Earthquakes can cause buildings and bridges to collapse, down telephone and power lines, and result in fires, explosions, and landslides.

Earthquakes occur most often in states west of the Rocky Mountains, though violent earthquakes have occurred in the eastern U.S. as well. Populations in at least 41 U.S. states or territories are at moderate to high risk. Scientists cannot precisely predict when earthquakes will occur. Earthquakes are measured on the Richter scale, a measurement system that measures the intensity and strength of an earthquake on a scale from 0 to 10. The intensity of an earthquake doubles with each two-tenths of a unit on the Richter scale. By this measure, a quake measuring 8.0 is roughly 1,000 times as strong as one measuring 6.0.

The Southern California Earthquake Center (SCEC) and the United States Geological Survey (USGS) have created a series of web pages to separate fact from movie fiction.  The pages are at

The web pages include:

  • links to official comments from state and federal organizations
  • a list of many of the errors in the miniseries and why they are wrong
  • earthquake preparedness information
  • lesson plans to help teachers respond to their students' concerns or questions
  • links to many other earthquake-related websites
  • the online version of the updated "Putting Down Roots in Earthquake Country."

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Floods in Agoura Hills are infrequent, however it is important to be aware. Some floods develop over a period of days, but flash floods can produce raging waters in just a few minutes. Flash floods carry a deadly cargo of rocks, mud, and other debris, and can occur without any visible sign of rainfall. Mudslides are another danger created by flooding. Be aware of flood hazards, especially if you live in a low-lying area, near water, or downstream from a dam. Even very small streams, gullies, creeks, culverts, or dry streambeds that appear harmless in dry weather can flood. Every region of every state is at risk from the hazards of flooding. Most communities, like Agoura Hills, can experience urban flooding at intersections and roadways during periods of heavy rain.

It is important to know the terms used to describe potential flooding situations. They are:

1. Flood Watch - meteorological conditions make flooding likely. Stay tuned to radio or television reports. 2. Flood Warning - Flooding is occurring, or will occur soon. Seek higher ground. 3. Flash Flood Watch - meteorological conditions make flash flooding likely without any warning. 4. Flash Flood Warning - A flash flood is occurring. Seek higher ground on foot immediately. 5. Urban and Small Stream Advisory - flooding of small streams, streets, and low-lying areas is occurring.

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From industrial chemicals and toxic waste, to household detergents and air fresheners, hazardous materials are part of our everyday lives. Hazardous materials are substances which, because of their chemical, physical, or biological nature, pose a potential risk to life, health, or property if they are handled improperly. Chemical plants are one source of hazardous materials, but there are many others. Service stations store gasoline and diesel fuel, hospitals use a wide range of radioactive and flammable materials, and hazardous materials waste sites process thousands of different materials every day.

Accidents involving hazardous materials can happen anytime and range from a chemical spill on a highway, to groundwater contamination by naturally occurring methane gas, to ingesting a household cleaner at home. Hazardous materials incidents are accidents that affect a large number of people and, while fairly uncommon, can happen anytime, anywhere.

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Heat can affect anyone. However, it is more likely to affect young children, elderly people, and people with health problems. For instance, people with a medical condition that causes poor blood circulation, and those who take medications to get rid of water from the body (diuretics) or for certain skin conditions, may be more susceptible. Consult your physician if you have any questions about how your medication may affect your ability to tolerate heat.

It is important to know the terms used to describe heat wave conditions. They are: 1. Heat wave - prolonged period of excessive heat and humidity; and 2. Heat index - a number in Fahrenheit degrees that indicates how hot it really feels when relative humidity is added to the actual air temperature. Exposure to full sunshine can increase the heat index by 15 degrees Fahrenheit. Many people can experience heat stroke or heat exhaustion during heat waves. Both conditions can be serious and prompt medical attention is required.

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Much of Agoura Hills is nestled at the base of the beautiful Santa Monica Mountains. Here in the City, homeowners enjoy the beauty of the environment but also face the very real danger of wildfire. These intense fires, triggered by lightning, drought, or accidents, often begin unnoticed. They sweep quickly through wildland areas, igniting brush, trees, and homes.

Reduce your risk of fire hazards by preparing now before wildfire strikes. Learn about weed and brush abatement near homes that border green belts and vegetation. Meet with your family to decide what to do and where to go if wildfires threaten your area. Ask fire authorities for information about wildland fires in your area. Find out if your house and property can be inspected for potential hazards.

A Guide to Defensible Space - Ornamental Vegetation Maintenance - Los Angeles County Fire  

Ready Set Go - Los Angeles County Fire

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Heavy rains and extreme cold can immobilize an entire region. Even areas that normally experience mild winters can be hit with a major winter storm or extreme cold. The results can range from isolation, due to flooded roads and downed power lines, to the havoc of rain-soaked freeways, to the dangers of flash flooding and electrical storms.                 


Below is the City's 2017 SEMS/NIMS Emergency Operations Plan (EOP).  The EOP has been prepared to ensure the most effective and economical allocation of resources for the maximum benefit and protection of the civilian population in a time of emergency.  Due to the size of the plan, it has been separated into sections.   

City EOP Title Page

EOP - Attachment 1

EOP - Attachment 2

EOP - Attachment 3

EOP - Attachment 4

EOP - Attachment 5

EOP - Attachment 6

EOP - Attachment 8A

EOP - Attachment 8B

EOP - Attachment 9

EOP - Attachment 10

EOP - Attachment 11

EOP - Attachment 12



American Red Cross







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