WHO PROVIDES MY TRASH SERVICE?

Residential refuse services are provided by G.I. Industries.  In addition to curbside refuse services, curbside recycling and green waste services are also provided.  Residents can contact G.I. Industries at (805) 522-9400 to establish service.

Residents can choose from six (6) service levels of solid waste collection services:

Service Level          Solid Waste Cart                        Recycling Cart        Green Waste Cart
                                                (in gal)                                              (in gal)                              (in gal)

Mini                           32                                                        65                                         95

Basic                         65                                                         65                                         95

Level Two              95                                                          65                                         95

Level Three       2 Basic Carts                                      65                                         95         

Level Four         1 Basic + 1 Level 2 Cart               65                                          95

Level Five          2 Level 2 Carts                                  65                                          95

Acceptable Items: all colors of unbroken glass; clean, dry newspapers and inserts; empty metal cans, caps, lids, bands and foil; plastic with #1 & #2 on the bottom; most clear plastic bags - #s 2 & 4; mixed paper, junk mail, magazines, photocopies, and cereal boxes without liners, corrugated cardboard, phone-books, scrap aluminum such as lawn chairs window frames and pots (must fit inside recycling container).

Unacceptable Items: Pyrex; tableware; ceramics; windows; light bulbs; mirrors; broken glass; rubber bands; water; dirt, mold or other contaminates; aerosol cans; spray cans, unless instructed; cans with paint; liquid or hazardous waste; stickers; napkins; paper towels; tissues; waxed paper; milk cartons; carbon paper; laminated paper; thermal FAX paper; any wet or food stained paper. 

HOW DO I GET RID OF LARGE BULKY ITEMS?

A Bulky Item Pick Up Program is available as part of your residential service.  This is a curbside service, but you must place the items at the curbside for pick up.

Effective January 2006, two (2) options are available to residents.  G.I. Industries will provide each household the option of either of the following: 

                                    One (1) pick up per calendar year of up to four (4) bulky items; OR 
                                    Two(2) pick ups per calendar year of up to two (2) bulky items each time.

Please contact G.I. to schedule a pick up date and for specific questions on types of items.

What are bulky items?

Couches; refrigerators; rugs; mattresses; washers; dryers; water heaters; stoves; tree trimmings (bundled, not over 3 feet in length); some electronic waste; and other miscellaneous items (check with G.I. Industries for limits on electronic waste).

The following are not considered Bulky Items:

Construction debris; building materials; dirt; rocks; car bodies; tires; lumber; household hazardous waste, such as batteries, chemicals, used motor oil and paint.

PROBLEMS WITH MY RESIDENTIAL SERVICES

If you experience problems with your residential services (missed pick ups, error in billing etc.), first contact G.I.Industries (805) 522-9400 to report the problem.  G.I. Industries is committed to providing excellent customer service and resolving issues.  If you continue to experience the same problems contact the City of Agoura Hills, City Manager's Office, at (818) 597-7314 and staff will assist you in resolving them.

Residential Recycling Program Brochure 

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